Engage your clients in a unique way. Our slick design and intuitive user interface will capture and hold the user's attention and secure a higher response rate and quality of data.
Engage Your Clients
Engage your clients in a unique way. Our slick design and intuitive user interface will capture and hold the user's attention and secure a higher response rate and quality of data.
Engage Your Clients
Engage your clients in a unique way. Our slick design and intuitive user interface will capture and hold the user's attention and secure a higher response rate and quality of data.
Features
Connect, engage and gamify your customers via their mobile phones to collect targeted feedback quickly, anywhere and anytime. Attract and hold your customers’ attention by posting QR code signs around your property or products. Customers simply scan the QR code to launch a whole new experience in mobile technology and feedback collection.
QR-Code Generator
Generate QR-codes with ease. Not only this, but you can create logical divisions of QR codes, i.e. groups of QRs, for deeper analysis of differences between particular locations, products and services.
Multilanguage
We'll take away from you the hassle of creating powerful mobile surveys. We have prepared a large library of virtually every possible question you could ask your clients translated into more than 25 languages.
Gamify
Engage your clients in a unique way. Our slick design and intuitive user interface will capture and hold the user's attention and secure a higher response rate and quality of data.
Instant Alerts
Get immediately alerted by e-mail and SMS when a customer is at risk, thus giving you the power to turn unhappy clients into happy ones even before they leave your property.
Survey Logic
Automatically direct respondents through different paths in a survey based on the answers choice they select.
Website & Facebook Widgets
Use the system-generated widgets to promote your reputation on your website or Facebook page. Various widgets are available including review tickers, reputation seals, sentiment distribution, etc.
Your Own Data
Generate, schedule and share custom reports and analytics. Stored securely in the cloud, your data is always available for integration via a RESTful API or exportable in MS Excel, CSV and SPSS.
Sentiment & Semantic Analysis
Get a deep dive into guest experience. We put advanced Keyword Discovery, Natural Language Processing (NLP) and indexing technology in action to provide you with a deep insight into customer sentiment. Create and analyze semantic categories.
Use cases
Healthcare:
obtain an individual rating for every one of your medical staff
Wine producers:
find out which wines your customers prefer and why
Publishers:
receive targeted feedback from every publication
Hoteliers:
collect and analyse feedback from every hotel section, floor or room
Deliveries:
(food/shopping/courier) track differences in customer satisfaction across different channels
Restaurateurs:
control staff performance, evaluate client preferences
Services:
receive an objective rating for each of your consultants
Government:
receive an objective rating for each service branch & employee
Retailers:
control sales staff, get feedback for each of your product groups
Events:
conduct live voting and capture leads
Marketing & PR:
Gamify. Incorporate special offers and promote products and services
Education & training:
research and evaluate course effectiveness
Automotive & Taxi:
Control service. Incorporate special offers and promote products and services